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Write to us.
Email is the fastest way to reach the team. A person reads every message.
We reply within one to two working days, in English or French.
Never send a password, and do not email full bank details: they belong in your profile in the app.
To get a useful answer faster, include
- Whether you are a brand or a creator
- Your store name or address (brands)
- The brand you work with (creators)
- An order reference or payout date, if your question is about one
- A screenshot, if something looks wrong